Absolute terrible - nobody showed up with the rented car at Izmir airport.

The car pickup process was very quick and convenient, but returning the car at the airport wasn't as smooth. Overall, handling the procedures through QEEQ is really convenient and practical, much better than renting after arrival. Thumbs up for QEEQ!

Car pick-up was easy and straightforward. A company representative met us at the arrivals hall and took us directly to the parking lot opposite. After verifying and inspecting the car, we received the keys. No unnecessary questions or explanations about operating the vehicle. They just informed us that the car had no gas and could only drive for about 10 kilometers. We also had to pay the parking fee ourselves when leaving the lot. I asked the parking attendant where the nearest gas station was, but he didn't speak English. Without further ado, I drove out of the airport, avoiding highways and overpasses, sticking to surface roads to find a gas station. I stopped on the side of the road and flagged down a taxi to ask the driver. He didn't know either. Just when I was about to despair, a passenger in the taxi told me to follow him. People in Islamic countries are actually very friendly, haha.

We did a road trip in Turkey, and the rental company picked us up from the airport at 2 AM and also sent someone to the hotel for the car return. The service was excellent. Our car's side mirror was damaged when parked at a hotel in Goreme, and the rental company owner drove for over an hour with two other people to check the situation and assured us that the insurance would cover it completely, which was reassuring. However, during our drive, the car got a scratch, but since it was minor and we were in a rural area, we didn't report it. As a result, we had to pay 150 TL when returning the car.

Nobody was waiting for us at the airport and it was really hard to reach someone to pick-us from the airport and drive us to the pick-up location. In the end, the experience was so-so as it took more than 60min to collect the car. Take extremely close attention at the scratches, to avoid extra charges at the end of the rental. The drop-off was fine.

Platform is working well.