Interrent / Goldcar in Menorca provide the worst pick-up and drop-off experience I've ever been made to suffer. Ever... Out of date and confusing signing makes you spend 30min in the airport before you find where the shuttle is. That is followed by 2 hours of queues under the sun with third-world services before you can pick up your car. And that is culminated with a drop-off that included about an hour wait for the shuttle. Worst experience ever... Never again Interrent. Never again Goldcar.

Would of helped to have better instruction to find Interrent desk which was tucked away at the other end of the airport

Very easy to use

Be very aware on pick up, counter staff FORCE you take their extra insurance. And try every trick in the book to get you to take it on. Even when I purchased the extra insurance through easy rent cars through AXA. Girl on the desk said we were covered for nothing. And would be charged at any and every event. She even said she didn't know who AXA was, yet when she opened their insurance policy. They were covered through AXA. My advice, DO NOT be fooled by their lies. If your policy has it on black and white. Stick to your guns. They'll even threaten to revoke the voucher and refuse the hire. But you are covered. And don't let them hassle you.

Perfect. Easy service. And when I encountered problems at inter rent desk. The lady in the customer service centre for easy rent cars was very helpful and confirmed my policy. Thank you very much. I will always use Easy rent cars for future rentals

Appalling check in process; customers waiting ages on keys. No idea of condition of vehicle, collecting in the dark so photos not possible. On drop off tried to claim I was responsible for scrapes as nothing on the sheet.

Like: The car I ended up renting was a completely different car from the one I rented and so my price ended up more than double of what I payed through the website ... that said, I fell in love with Fiat 500 convertible.. I found parking everywhere I needed it. And I loved driving in the mountains with the roof of!!
Dislike: The massive attempt to make me buy more insurance and I felt pressured into upgrading to a different car.