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I will never use this service again. Very dishonest!

Reviewed: Tue, Apr 16, 2019
About JC: 7.0 /10
This is a fraudulent and dishonest company. I will never use them again. They wait until we are brought to their far away rinky dink location then spring on us that we have to pay extra fees that were not disclosed in their booking. First the only employee that worked there didn't speak english. Not even enough to barely communicate. We had to call for a pickup at the FLL airport. He picked us up and drove us to a small office off the airport property, in a run down area. He unlocked the door and let us in to do the paperwork. They tried to charge us $30/day for insurance. I showed them our insurance card. Then they said we were supposed to print out the insurance covered by the credit card company and tried to charge us $20/day. I did print that out and showed that to them. So they charged us $10 a day because we had insurance. I asked why we have to pay $10 for having insurance and they are not providing any insurance for the $10/day. He kept telling me he didn't understand and tried to ignore the question. I persisted that I won't pay $10/day for it. It is a charge if you provide your own insurance. He said "company policy". Then we were charged $10/day for toll roads. I said we don't plan to take any toll roads. Again he said "company policy". We rented the car because it was the cheapest at $15/day. By adding $20/day it became $35/day and we would not have rented it for that price. When we booked the car it said our total costs would be $54. Instead they charged us $120.73. We decided not to rent the car and asked to be taken back to the airport. He said he couldn't take us back and that we'd have to take a taxi. It was in a bad area and we didn't want to have to stand there with our luggage until a taxi came to get us. And we didn't want to pay for a taxi. We signed their extortion paperwork and took the car knowing that we'd dispute it with USAA, a company that we can trust.
Intermediate | Toyota Corolla or similar

Relevant Reviews on JC JC CAR RENTAL FORT LAUDERDALE

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Dec 16, 2019
“Generally okay”
About JC: 8.7 /10
Enjoyed driving the car, but it was very dirty
About QEEQ: 9.0 /10
Generally smooth, but you should find a better way for customer to arrange for pick up at airport to get to your site away from the airport

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, May 22, 2019
“Do not use this service”
About JC: 2.0 /10
They tried to force me to pay for insurance and didn’t even up renting me the car. They left me no options but to cancel. And then they wouldnt even drop me off at another rental car place, forced me back to the airport, waisted about 1.5 hours of my time.

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Wed, Mar 20, 2019
About JC: 6.7 /10
First they delivered the vehicle without gasoline, without water for the windshield and it was dirty. The last day I was stopped by the police since there was a car registration verification and it was expired 1 year ago. they added the tolls fee without consent.
About QEEQ: 10.0 /10

D.Sims

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Standard | Volkswagen Passat or similar
Reviewed: Tue, Mar 5, 2019
“Terrible”
About JC: 2.0 /10
I didn't get a car. They took my deposit and gave away the vehicle. Said I was to be there earlier in the day. This is a second time you have done this to me and stole my deposit. You are a group of people I don't ever want to do business with again in the future. The only car company that not once but twice has taken a deposit and not had a car available when I got there.

R.Shames

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Convertible | Chevrolet Camaro Cabrio or similar
Reviewed: Sun, Feb 17, 2019
“Never rent from JC!!! They are a SCAM!!!”
About JC: 2.3 /10
Waited 45 minutes to be picked up. Car was not cleaned. It was filthy, with crumpled up fast food bags under the seats. Seats had tears and holes in them. Car was 3 years old with high milage, had not been maintained and had mechanical problems. They charge $10/day to NOT use their insurance. The company is not staffed full time, so we had to make an appointment to return the car. the rep showed up 1 hour late, so we sat in a lousy neighborhood, in the heat for an hour waiting for him. The reps English was poor, so it was very difficult to communicate.

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