When picking up the car, the actual vehicle provided was not the same as the one reserved. Additionally, upon arriving at the parking lot, there was no car in the designated spot. I returned to the counter only to find that Budget had already closed. After asking around, I learned that Budget shares operations with Avis, so I had to go to Avis and wait in line. Everyone ahead of me also had reservations but no cars, so they were sent to Avis as well. It seems better to choose a larger company for car rentals in the future.

Very convenient

Great excellent service highly recommend

Best price and service

Overall, it's quite good.

The employee on the counter was very rude, he gave me a really small suv and he wasn’t dealing professionally

Amazing customer service when I called reporting a crack in the windshield.