O carro, o modelo, Ford Escape, nos atendeu muito bem. O Veículo já era bem rodado, tinha algún riscos, tinha manchas no interior. Estava limpo e preparado para nosso uso.

Não achei um telefone com quem falar, pois estou sendo cobrado pela segunda vez. Quero resolver isso e não estou achando facilmente uma forma de resolver.

They charged me an extra $281 without any reason. They didn't inform me during the return, nor did they notify me in advance.

Did not get the Chevrolet traverse, but a Ford Explorer which was an excellent vehicle. Only draw back was the long line when I picked up the car. After a 16 hour flight would have preferred a short waiting period. Overall the customer service staff very helpful

After queuing for over 2 hours at MCO airport waiting to collect a car, whilst my 3 children and 2 elderly relatives waited, I decided to cut my losses and get a taxi to our holiday rental - we got into the property after 10pm having landed at MCO before 6pm. I then had to return to MCO the following day (another taxi fare incurred) to pick up the rental car I'd pre-paid for. Now I was told that no large 7 seat SUVs were available and they managed to find a small 7 seat SUV, though still at the same price. This experience has put me off using Budget again.

Thank you

Thank you