Excellent

Everything worked really well apart from returning the vehicle when they queried a tiny scratch on a wheel arch - it seemed like they were trying to find something to charge us with. We stood our ground and eventually they relented, as we knew this hadn't happened whilst in our rental. This could have been avoided if they had gone around the vehicle with us when we collected it.

Easy to use and hesitant due to the price, but booked using a company I had used before, so had peace of mind. Good communication from the company ahead of booking

Very difficult to find the right spot in the garage, no signs directing where to go. All spots taken when ultimately found. I had to park somewhere else. Had I less time until my flight, I would be late. Also, in the airport, it is hard to find the right way to the garage with cars for rent.

The counter staff were generally useful, but not very enthusiastic. The car came with the baby car seat not attached. I was told I will need to clean the vehicle before checkout or face additional charges, but this was not the case when returning the vehicle (mine was a little dusty, from normal use). On checkout, the shuttle van driver was not very helpful, took forever to help us get in the car and initially did not want to help install the baby car seat for us, claiming the law requires I install it, which would’ve taken a few additional minutes as not all baby car seats are the same.

One thing- i was charged an additional $14.64 by Green Motion when i was picking the car up but the original agreement states I should owe 0.00 at pick up. Can someone look into this pls?? thank you Sylvie Novi