KATOWICE INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

I arrived before my rental time but some person ahead of me took forever to get their booking.

Happy out

A complete turn around compared to my last experience. The guy behind the desk was a legend! Free upgrade too.

Easy Rent Car is the Ryanair of car rentals for me. Thanks for keeping the costs down! This was my best car rental to date!

There was quite a long delay picking up the car so the guys kindly gave us a free upgrade. The car was excellent and great value. I recommend Green Motion to others looking to rent.

Super

All Perfect ,will definitely use again.

Excellent website ,great prices. Top comparison website.

lack of communication about terms of renting the car

Zamawiałem europejską marke i nie w wersji combi. Bezpiecznik od zapalniczek sie spalił a wycieraczek lepiej nie włączać. Jedynie obsługa 11/10

I am convinced Green Motion is involved in Organized fraud and cheating. I was charged PLN 2818.76 for very minor crack on screen but refused to give invoice. I protested but duty officer told that I will get invoice in my email. My flight was close and I had no choice but to go. Now 21 days passed I didn't get invoice. I called Katowice airport company office but no use. I am convinced company is doing same to every customer who rent a car without full insurance as crack is so minor that most people can't recognize the crack on pick up. I don't see any other reason except fraud for not providing the invoice for the money which company already received from me. I bought a third party Excess reimbursable insurance which I am afraid, I may not get.

Excellent job. Easyrentcars.com is very friendly, easy, and transparent company which gives me all the information correctly.

Thanks green motion staff, another sucessfull and easy hire proces 5 star!

Car was dropped at night without checking for any damage with me. Had to trust they dont purposly look for silly damage without letting me be with them and discuss that. Apart from that everything was fine

Everything was great until I handed over the keys to our price. Then I asked how I was getting to the airport. I was told to find my own way !! No help or assistance given. I had to find my own way to the airport. This is a break in the contract that I purchased !!

All good

The counter staff were generally useful, but not very enthusiastic. The car came with the baby car seat not attached. I was told I will need to clean the vehicle before checkout or face additional charges, but this was not the case when returning the vehicle (mine was a little dusty, from normal use). On checkout, the shuttle van driver was not very helpful, took forever to help us get in the car and initially did not want to help install the baby car seat for us, claiming the law requires I install it, which would’ve taken a few additional minutes as not all baby car seats are the same.

Left us stranded at airport on pick-up. Nobody there. Did not accept credit card as it had initials rather than christian name (in other words "Mr P. Rosenfeld" was rejected. Unable to complete damage check due to darkness and wet car. Nobody there on return to receive car. Refused to check car back until we washed (a very clean) car. Threatened to charge for damage that didn't exist. Check out YouTube evidence here: https://youtu.be/QaIMGDQoWc4

Panek pick up and drop off points are clearly noted on the website, however very difficult to find in reality. If booking, ensure that you are clear on where to locate them and in some cases (particularly drop off) there is no office, just a key drop off.

A good vehicle, if not exactly brand new. The customer service was impeccable, however.

Quick and easy.

The car was excellent, but it was not fully clear that I should be looking for the Europcar office to pick up my car.

Booking process was smooth.

Great service in Katowice Europcar. I will go for smaller car next time as I felt it went through petrol.

Very good.

Been using them on a number of occasions, their service in Katowice is always smooth and top class.

Fast and easy bookings