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Veachel was great pick up was great drop off was a Shambles

Reviewed: Sat, May 9, 2020
About Hertz: 7.0 /10
The Car was great . It was on the return. I was told to ensure it was brought to the same location and I had informed them that would require some form assistant to either the airport or closest transit. When I returned the car it wS an issue due to it was raining they would not assist in a lift anywhere . After a couple min then they said to take to an other location which wasn't the easiest place to get to as was confusing . They said a ten min drive turned into 30. They would not apply any discounts or hertz rewards as I use them often .
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Hertz in Canada

Olive Baker

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Reviewed: Sat, Aug 15, 2020
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Vito Clare

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Reviewed: Tue, Aug 28, 2018
About Hertz: 8.0 /10
Not too many people in line; the working efficiency is acceptable.
About QEEQ: 8.0 /10

Elvis Lee

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Reviewed: Sat, Oct 8, 2016
About Hertz: 10.0 /10
The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.
About QEEQ: 8.0 /10

K.BAKARALY

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Small SUV | Toyota RAV4 or similar
Reviewed: Tue, Nov 7, 2023
“Récupération et restitution du véhicule à l'aéroport, idéale avec une équipe compétente”
About Hertz: 10.0 /10
Nous avons attendu longtemps pour récupérer la voiture compte tenu de l'affluence. J'avais dû retourner à l'agence pour changer la voiture car surclassée, elle ne correspondait pas aux besoins. Consommation trop élevée Mais l'équipe très réactive et à l'écoute
About QEEQ: 8.0 /10
Très facile

Jesse O.

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Standard | Toyota Camry or similar
Reviewed: Wed, Jul 4, 2018
“A very good rental experience with Hertz”
About Hertz: 9.8 /10
Like: Selection from various vehicles is great! Vehicles were very clean and in great shape.

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