The staff speaks English and Mandarin, making communication easy, and their explanations are detailed.

Car was excellent but natural gas so had to look for specific stations

Excellent...would use again to order a car from the AIRPORT

The car has scratch all over, and to fit everyone in, there is almost zero space for luggage, we all had to hold onto the luggage for the whole 1 and a half hour journey to the homestay.

Everything perfect

1. Given a car different from one I booked. 2. The car had empty fuel tank, with red warning light. 3. When questioned why empty tank, I was given a foolish verbal explanation by a man (a manager, I think, who is not a local Korean) that there is restriction by the Korean authorities in filling up rental cars. This is really insulting my intelligence, to say the least), just to find an excuse. 4. A requested for the car I booked weeks ago, with full fuel, but was told I need to wait for the car to be available when returned by user.!! 5. Finally after arguing, I was offered a bigger car, not of my choice, with slightly more than a quarter tank. 6. With no choice, I took this car which was difficult for me to drive, and costs me much more in fuel cost. 7. All in all, I had an unpleasant experience upon arrival at Tamra, and it ruined the start of my holiday in Jeju to some extent.