Very confusing when going through the car rental expereince at the counter.

P.Cernohous

United States

Reviewed: Sat, Mar 30, 2019

About Advantage: 8.0 /10

Had to go back and revise my contract for I had requested no insurance coverage but it was included in my final contract. Same for roadside assistance. Misunderstood the counter agent on what was being offered. Had to contact them and have it dropped for I did not want this service once I had signed for the rental.

About QEEQ: 7.0 /10

Compact | Nissan Versa Note 2 Doors or similar

9-day rental

Relevant Reviews on Advantage Phoenix International Airport

R.Ball

United States

30-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Mon, Nov 18, 2019

“Excellent value, great car!”

About Advantage: 10.0 /10

The car we got was an upgrade so it had more room than the Versa.

About QEEQ: 8.0 /10

I had never used EasyRentCars before but would definitely use them again.

S.Noble

United States

7-day rental

Full Size | Toyota Camry or similar

Reviewed: Sun, Nov 3, 2019

About Advantage: 10.0 /10

Friendly service

About QEEQ: 10.0 /10

Love easyrent. My new go to!

j.vickroy

United States

7-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Thu, Mar 7, 2019

“The long wait took time away from our vacation. They need to hire more help!!”

About Advantage: 7.3 /10

The line to receive our car was ridiculous! And then when we did get to the counter they didn't have a car available for us so we had to wait another 40 minutes. The car had a nasty smell on the inside of it and did not smell fresh and clean.

About QEEQ: 10.0 /10