Tried to change to earlier pickup time online. Was impossible to do so I had to wait 3 hours at airp

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

Good value

it was the worst experience ever, they overcharged us and although we showed them our invoice with the remaining amount we owed they charges us double and refused to refund us the correct amount. The representative was extremely rude, abrupt and unpleasant. We will NEVER use FOX RENT A CAR again, and I will let everybody in my network know about this awful experience, and will dispute the charge with my credit card company, unless they agree to refund us the correct amount

The staff waiting on us was great - no high pressure to upgrade or add on additional insurance. The vehicle itself was not the best - a Kia Sportage - with 60,000. The outside was pretty banged up. I’m not sure how many miles they’re kept in service - but I’m pretty sure the resale value on that one was not good.

Waited in line for a car I reserved on line for over 2 hours and when I got up there was told fox does not have the car I ordered. Was given a van that I could not fit in because I an short. The man who helped get the keys was good and helped me get a small car which is what I ordered. I will not rent from fox again. Long time wait for a reserved car on line. Thanks.

The car was fine, but the wait time was almost 2 hours. Only 2 agents working. But I did get an SUV at a great price