Very very Bad customer service

B.GUIDA

United States

Reviewed: Fri, Jul 26, 2019

About FOX RENT A CAR: 6.7 /10

Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.

Large SUV | ford Explorer 7 Seats or similar

8-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

E.Charles

United States

3-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 8.3 /10

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

About QEEQ: 8.0 /10

Good value

United States

7-day rental

Compact | Nissan Versa or similar

Reviewed: Fri, Aug 23, 2019

“The whole car rental experience was smooth, easy and a great value--I would recommend Easyrent!”

About FOX RENT A CAR: 9.3 /10

I was very pleased with the entire experience.

About QEEQ: 10.0 /10

This was my first time to use Easyrentcars.com and I was pleasantly surprised with the whole process.

K.Clarkson

United States

7-day rental

Premium | Chrysler 300 or similar

Reviewed: Mon, Jul 15, 2019

“Beware of up selling at Fox Rental Car in Tampa”

About FOX RENT A CAR: 5.3 /10

Rental agent was very pushy and was trying to up sell all extra items without full disclosure on what options were best for me.

D.Brown

United States

8-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, May 14, 2019

“Extremely long wait at pickup”

About FOX RENT A CAR: 6.3 /10

Extremely long wait at pickup. Only 3 agents and one was always gone so basically only 2 working at a time. Entire process took around 90 minutes which I feel is ridiculous.

About QEEQ: 8.0 /10

Booking was easy. No issues with Easyrentcars.