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Not a "deal" - wish I'd gone with a more reputable booking

Reviewed: Fri, Mar 15, 2019
About AVIS: 5.3 /10
TERRRRRIBLE Value. Lots of hidden fees - ended up with >100$ added to the booking after the fact. NONE of these fees were explained during booking or pickup, may have technically been in fine print - but somehow it still took >40 minutes to check out. Didn't explain how to use tolls, or whether I'd be charged for them regardless. Didn't explain gas charges - so I was charged triple because I didn't have the choice of paying up front. The person at the desk didn't communicate or answer questions, tried to upsell me on insurance (which I'd already paid for, so I'm not sure what that would have even been), and also didn't actually explain the wierd extra fees that she was including. Generally a TERRRIBLE experience. I've rented many times in the past year - this was the worst.
Medium SUV | Ford Escape or similar

Relevant Reviews on AVIS in United States

Solomon

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Reviewed: Wed, Dec 4, 2024
About AVIS: 10.0 /10
Very good
About QEEQ: 10.0 /10

Zoe Charles

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Reviewed: Wed, Sep 25, 2024
About AVIS: 10.0 /10
Picked up the car a day earlier without extra charges, excellent service.
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Constance Antoinette

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Reviewed: Tue, Oct 22, 2019
About AVIS: 8.0 /10
It's easy to reserve international cars from home. Upon landing, you can conveniently pick up the car near the airport with simple procedures and comprehensive insurance, avoiding difficulties due to unfamiliar local policies. Indeed very convenient.
About QEEQ: 8.0 /10

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Compact | Toyota Corolla or similar
Reviewed: Wed, Aug 16, 2023
About AVIS: 10.0 /10
Great
About QEEQ: 10.0 /10
Great

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Medium SUV | Ford Escape or similar
Reviewed: Tue, Jul 23, 2019
“Ok. Confusion over pick up location when booked. Two locations referred to in original supplied docu”
About AVIS: 7.0 /10
Location not the easiest to find. Signposting could be improved. Car type was upgraded I believe due to the lack of available vehicles. Some damage to supplied vehicle. Windows were filthy internally.

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