We didn’t get the car we reserved. The car we got was pretty neat up and the inside was a mess, stains everywhere. When we returned the car there wasn’t a shuttle van to take us to the airport, they think it was towed during the night. We smashed in with 2 other people into the car we had rented and someone dropped us at the airport.

POP couldn't pick us up at the airport which was a royal pain. Had to take a bus to some drop off outside spot and then wait for their van. And even worse was once there waiting for 2 hours for the car. :)

The worst car rental company ever, the staff are really rude , unfriendly and horrible customer service skills.

The worst experience I have ever had renting a car. First no one came to pick me up at the car rental depot had to call an Uber. Then I waited 1 1/2 hours to get the car. On return I was told I owe the whole amount for the car which I already prepaid for. Then when I showed them my receipt they said I owed for liability insurance instead. I gave them my Visa to pay and was told that their system was down and I would have to pay cash or cheque which I didn’t have either. I told them to take my card number but they refused. I had to then go to an ATM which I got charged to to use to get money out. What a gong show. Never ever using this company again and I would not recommend it to anyway. There is no savings with all the aggravation it causes.

Very affordable... that’s all that was good! The whole experience was AWFUL, the lady at the front desk (Daisy) was super rude and not friendly at all.. the car was beaten to Sh** and we did our walk through at night so couldn’t see the fact that the bumper was practically hanging off.. the A/C wasn’t working at all and the car was extremely dirty! Our flight was delayed so we landed in LA at 10pm, pop rental wouldn’t pick us up in the shuttle so we had to find a way to get to the rental place which was horribly marked and we walked in the pitch black for every. They also charged us a late fee pick up and charged it to us in Peso currency. We will never rent from this company again...