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Did not have a rental car available until the next day.

Reviewed: Sat, Mar 9, 2019
About Advantage: 7.0 /10
Advantage in Phoenix was the worst rental car company I ever had to deal with. When I arrived at the rental car center, Advantage did not have any rental cars available. Also, at 20 other groups of people were waiting in line at 12 midnite for a rental car with no cars available to rent. I had to rent a car from Dollar rental cars for $114 for 24 hr. rental period. I had to go back to Advantage the next day. They only had diesel cars available which costed me more than $50 in gas as compared to a gas car for the 19 day rental period. The worst rental car experience I ever had.
About QEEQ: 10.0 /10
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on Advantage Phoenix International Airport

T.Marks

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Full Size | Toyota Camry or similar
Reviewed: Tue, Nov 12, 2019
“I would rent from them again.”
About Advantage: 9.0 /10
Car windows were down when we got the car. When were got back in the car later after the windows were up, the car smelled like smoke.
About QEEQ: 8.0 /10

T.Henke

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Full Size | Toyota Camry or similar
Reviewed: Thu, Oct 10, 2019
“PISS POOR”
About Advantage: 4.0 /10
No, I was expecting a Toyota Camry. The Outlander and other options were not an equivalent product. At High way speeds the Outlander is noisy to a point you had to turn up the radio. The vehicle was beat up and missing body parts. Upon arrival the car was filthy and I made the center wash the vehicle before I would accept it. The Outlander had a 50% less fuel economy than the Camry expected. This is a classic example of bait and switch to the consumer. I NEVER RECEIVED A FINAL INVOICE FOR THIS RENTAL

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Sun, Mar 10, 2019
“The pickup directions were more complicated than the actual process.”
About Advantage: 7.7 /10
The clerks at pickup were not very clear about self-checkin. Fortunately, the lady at the gate took care of details missed by the checkout people.
About QEEQ: 7.0 /10

ac

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Intermediate | Kia Forte 2 Doors or similar
Reviewed: Mon, Feb 4, 2019
“Wait time caused by several attempts to upsell.”
About Advantage: 7.0 /10
Overcharged after denying extra upgrades and drivers. Frustrating experience overall.
About QEEQ: 10.0 /10

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Intermediate SUV | Hyundai Santa Fe or similar
Reviewed: Sat, Jan 26, 2019
“Arizona desert dash”
About Advantage: 7.3 /10
The billing that we got was very confusing. On our bill we were charged $421 for a refuelling fee at $8.99/gal. We returned the vehicle full of fuel as the bill states,so what is this refuelling fee? If the $421 is for something else then call it what it is, I even asked what it was but wasn' t given an explanation

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