Long wait and minor defects with car.

You really need to communicate well with the rental company about the insurance issue. When picking up the car, they pushed for an additional insurance of 146 Euros. They said if you don't take this insurance, you have to leave a 2400 Euro deposit. It was really intimidating, and I couldn't reach you by phone.

The airport shuttle service was very convenient, but we were given a Fiat instead of the Volkswagen we reserved. The performance difference is significant. We hope that in the future, the car we reserve will be the car we get.

It’s a good car rental company! Overall, it’s fine! They patiently explain various rules to you. They won't give you the car until you listen to everything! When I returned the car, I left my phone inside. When I went back, they returned it to me! Icelandic people have a high level of integrity! But make sure the rental car has a towing rope, you’ll need it in Iceland! If it doesn’t, ask for one just in case.

This company is extremely poor. First, I booked a Grand Cherokee. When I arrived, they said they didn't have it and gave me a Jeep Cherokee. They insisted it was of the same grade, claiming the Trailhawk was just as good, but a Grand Cherokee starts at half a million, whereas a Cherokee at most costs three hundred thousand. The same grade? They said if I insisted on a Grand Cherokee, I could wait for an old model for three hours until 7 PM, which would disrupt my schedule. I had to accept it. Such an untrustworthy foreign company should not be recommended. When returning the car, they inspected it meticulously and claimed an existing damage was not marked. Luckily, I bought full coverage, otherwise I would have had to compensate them. What an awful company.

Al momento de la recogida todo medianamente bien pero nos hacen pagar un seguro (porque sino, no nos dan el coche aún llevando contratado otro seguro con antelación) y este seguro no te cubre nada!. A la hora de la devolución El personal fue lo peor, hacían por no entendernos, con el idioma, se reían de nosotros incluso con burlas. Nos han estafado y además nos amenazaron con no llevarnos al aeropuerto y casi perdemos el vuelo.

Todo bien, cuando tuvimos problemas siempre contestando rápidamente e intentado ayudar en lo que podían