Car from Keddy by Europpcar at Grenoble in very poor condition

A good company. But with a no good staff specially in Paris Charles De Gaulle airport.

Waited way too long to get the car which in a digital age is ridiculous. Things like driving licence etc can surely be scanned and sent in advance. No chance to review car condition. No one came with us to the car to check condition or to confirm where any existing knocks or scrapes. The result is them claiming an existing scrape was cause by me when we had absolutely no problems with the car. Furious. I have fully comp but that isn’t the point.

Easyrentcars was great. Slick and easy.

Unable to provide better condition vehicle unless paid extra for upgrade. Only drive 800m and car exhaust was banging..poss missing rubber bush...so on returning to desk was provided with same model in much better condition!

Ok

Took about 20 minutes to collect, but that's about normal. Staff pleasant, didn't try and hard sell and the car we were given was brand new. Drop off was easy and seamless. Overall fantastic.

I had to wait for the confirmation and the delay announced was at least 3 days and I booked my car about 5 days before. So I was a bit unsecure if my request is canceled,I won't be able to find an other good price.