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Live chat Email us Service Code: 1305769085
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Horrible

Reviewed: Mon, Feb 11, 2019
About One Switch: 6.3 /10
I got to the pickup area but the attendant was not there. I waited over an hour just for him to show up. After that, they did not accept my insurance and the cost was 3 times what I expected to pay. Hands down the worst car rental I have ever experienced ! WILL NOT ever use again
About QEEQ: 8.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on One Switch Orlando

J.larkin

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Compact | Nissan Versa or similar
Reviewed: Mon, Dec 16, 2019
About One Switch: 10.0 /10
Great service!

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Compact | Nissan Versa or similar
Reviewed: Tue, Jul 23, 2019
“Becareful”
About One Switch: 6.7 /10
Beware that it's in a back of a park and ride in a metal shipping container. Thank god I wasn't alone since I flew in at night and had to pick up the rental at about 930 pm. The staff is not the friendliest by any means but it was cheap. they charge a 1000 dollar deposit which I thought was very very high. The overall experience was ok not sure i would use them again
About QEEQ: 10.0 /10

M.Tripp

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Compact | Nissan Versa Guaranteed model
Reviewed: Sat, May 18, 2019
“Read the fine print they put a hold of $700 on my credit card and car had alignment issues”
About One Switch: 5.7 /10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

T.C.

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Compact | Nissan Versa or similar
Reviewed: Fri, Apr 12, 2019
“Horrible service! Do not use! Stay away!”
About One Switch: 5.7 /10
Horrible customer service! They had me wait in the heat for over an hour. Then they tried to charge me to use my own vehicle insurance. I had to prove to them it was not in my booking that I had to pay 9.99 per day to use my own insurance. They wanted to nickel and dime me for every extra charge. After making me wait in the hot sun because they have a cargo container for a customer service area. I do not recommend this company at all! Stay away!
About QEEQ: 10.0 /10

M.Stagner

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Tue, Jan 22, 2019
“Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta”
About One Switch: 2.0 /10
Looked like a scam, one guy sitting in a remote trailer with ZERO interest in renting cars to people. Turned us and another family away because they wanted my full auto insurance policy in writing, even though I had a valid insurance card. We were stranded, had to walk, and call an Uber to a legit rental car place. Avoid this place at all costs.

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