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Not at the airport & a wrecked van to rent

Reviewed: Tue, Jan 22, 2019
About Aucar: 5.3 /10
We couldn't understand the person who told us where to go & then couldn't understand her when she was picking us up...it wasn't clear that she was a shuttle & not dropping off our van. When we arrived at the rental car location, we had to wait 15-20 min for our car to be ready & then it turned out to be a huge box van (people mover) that looked like it had been in a more than a few accidents! I don't want to drive a wrecked car when we rent a car. I want something in good condition both inside & outside.
About QEEQ: 8.0 /10
Full Size Van | KIA Carnival or similar

Relevant Reviews on Aucar Aucar Mel airport

Bartholomew Ward

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Reviewed: Tue, Feb 20, 2024
About Aucar: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

Ian Zacharias

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Reviewed: Wed, Mar 27, 2019
About Aucar: 10.0 /10
The staff were all fantastic!
About QEEQ: 10.0 /10

Abel Pulitzer

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Reviewed: Tue, Apr 16, 2019
About Aucar: 2.0 /10
Not punctual. They said they would pick us up in ten minutes, but we waited for 45 minutes. The staff had no apology. The car was not refueled when we got it, and they refused to refund the extra fuel we added when returning it, claiming we didn't keep the receipt. Shouldn't they take photos if they refueled before renting it out? Different staff gave conflicting information about the car return. Strange, where did the good reviews come from?

DJay747

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Full Size | Nissan Altima or similar
Reviewed: Wed, Feb 12, 2020
“Nice”
About Aucar: 7.7 /10
Nice service, quick action
About QEEQ: 8.0 /10
No price drop or adjustment experienced

w.nusra

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Sat, Jan 26, 2019
About Aucar: 5.3 /10
service was pretty bad, i got charged $18 dollars extra for admin fee which i was not told, when i called for explanation the manager hang up on me.

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