Positive experience all round

Very convenient

They give clear instructions proactively and response timely. Only thing is the finance part made me a bit concern that they didn't receive the funding from Qeeq in time and double charged me on additional driver fee and requested me to get refund back from Qeeq. This might be internal process between Yesaway and Qeeq to be improved. Too troublesome for me to work on the refund between the 2 companies.

Renting and returning the car was super convenient, communication was seamless, point-to-point service, and the car was in good condition. Highly recommended!

There was a rental company staff waiting for us in the arrivals hall right after we got off the plane. After gathering a family from the same flight, she drove us to the rental car point, which took only a few minutes. During the drive, she explained the traffic rules in New Zealand. Upon arrival, an employee immediately helped us with the procedures without any wait or pressure to purchase additional products. The service attitude was excellent.

I had a little trouble understanding the girl on the phone telling me where the pick up point was. Suggest texting directions so we have them the minute we get off the plane.