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Live chat Email us Service Code: 1903359359
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Good

Reviewed: Tue, Mar 13, 2018
About PAYLESS: 8.6 /10
Dislike: Staff tried to replace vehicle with one I was not interested in (larger less efficient van) and took awhile to provide correct one
Intermediate | Toyota Corolla or similar

Relevant Reviews on PAYLESS in United States

Joris

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Full Size | Ford Taurus or similar
Reviewed: Tue, Sep 24, 2019
“Good value, good car.”
About PAYLESS: 9.3 /10
Car exceeded expextation Took a bit longer to get the car than expected.
About QEEQ: 9.0 /10

A.Canlas

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Compact | Hyundai Accent or similar
Reviewed: Tue, Aug 6, 2019
“GREAT EXPERIENCE !!”
About PAYLESS: 10.0 /10
Friendly Staff !
About QEEQ: 10.0 /10
Booking is very Easy ! I love the Drop Down Price protector ! The Best Rent a Car Ever !

J.L.H

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Sun, Jun 16, 2019
“Reservation, sorry, we don’t have any cars available.”
About PAYLESS: 2.0 /10
Even though I had a reservation for a SUV, that vehicle or anything similar was available. What was the purposes of a reservation was the question I asked the PAYLESS representative. She indicated that the “system” does not allow her to see what vehicles were reserved for that day. Supposedly employees don’t have access to view what cars are needed for customers with reservations. There was no attempt to find a vehicle which could accommodate 6 - 7 passengers. Employee did not check other PAYLESS sites in Wichita for a possible rental. It was a, sorry can’t help you, attitude. I ended up driving my car to Albuquerque. Very poor customer service and inadequate reservation system. Will never rent from PAYLESS or recommend PAYLESS to friends and family.

M.Arguello

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Sep 5, 2018
“Excelente”
About PAYLESS: 10.0 /10
Like: Everything
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D.Egelston

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jul 28, 2018
“Good value overall”
About PAYLESS: 8.8 /10
Like: Enjoyable vehicle (2019 Kia Sorento)
Dislike: I was quoted $5.99 for roadside assistance. I thought that was the total cost, but actually that was the per day cost x 7 = $42. I would not have added it if I had known it was that much.

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