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Search for YESAWAY Car Rentals in Los Angeles

Terrible policies that limit the helpful staff from actually being helpful.

Reviewed: Tue, Jan 15, 2019
About YESAWAY: 7.3 /10
I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.
About QEEQ: 8.0 /10
Ford Focus image
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Compact | Ford Focus Guaranteed model

Relevant Reviews on YESAWAY Los Angeles International Airport

Berton Harold

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Aug 25, 2019
About YESAWAY: 10.0 /10
Warm and attentive service, and the environment is great.
About QEEQ: 10.0 /10

Stacey

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, May 3, 2018
About YESAWAY: 2.0 /10
Absolutely disgusting experience, the car's tires repeatedly had problems during the trip, leaking air. Requested a vehicle replacement but they refused. I was told that the repair costs could be reimbursed, but it's been a month since I returned home and no one has handled this issue. Contacting Zuzuche didn't help either, as they kept delaying. Still no compensation.

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Intermediate | Hyundai Elantra or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Jun 28, 2020
“Never going to rent with YesAway ever again in my life!”
About YESAWAY: 6.0 /10
No shuttle to the place from the airport as advertised. Had to pay for a taxi! Absolutely horrendous! Their customer service barely speaks any English!

M.Stein

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Full Size Van | Dodge Grand Caravan or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Apr 1, 2019
“Overall great experience, would recommend others to try this company.”
About YESAWAY: 8.3 /10
Very nice and helpful customer service reps.
About QEEQ: 10.0 /10

N.Dorsey

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Standard | Ford Fusion Guaranteed model
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Aug 1, 2018
“Great rental experience.”
About YESAWAY: 10.0 /10
Like: Staff was nice & informative, no upsell or fraudulent charges. We were also picked up & dropped off in a Mercedes van, which was nice.
Dislike: Everything was fine.

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