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Search for GREEN MOTION Car Rentals in London

Excellent rental experience

Reviewed: Tue, Sep 25, 2018
About GREEN MOTION: 9.8 /10
Like: We didn't have to wait in line, either for pickup or drop off. The price of the rental was very reasonable. We were given a free upgrade to a larger yet still fuel efficient vehicle, and the car had GPS, which would have cost us substantially more than the total price of the rental if we had to pay for it.
Dislike: Although you can pick up or drop off your car between 06:00 and 22:00 at their Heathrow Airport location, you can only call them (or any other Green Motion office) between 09:00 and 17:00. Also, we had to pay 9 pounds each for my wife and me to ride the Hoppa Bus from Heathrow to Green Motion and back again. While the car rental broker company, EasyRent, said that we would not be reimbursed for this fee, the supplier, Green Motion, said that we would, and we have not yet resolved this issue.
Volkswagen Polo image
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

Hilary Walker

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GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, May 30, 2018
About GREEN MOTION: 6.0 /10
Queued for nearly half an hour. They strongly pushed insurance on us. Since it was our first time driving in the UK, we were a bit worried, so we ended up paying more than three times the price for it... Later, we realized it was completely unnecessary, as UK drivers are very courteous. Just be careful and you really don't need the insurance.

Teresa Herty

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GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Nov 4, 2017
About GREEN MOTION: 4.0 /10
The location is quite far from the airport, with the shuttle bus coming only every 45 minutes. During our trip, we were rear-ended by another vehicle, but couldn't reach the rental company's helpline, so we had to go to a nearby rental office. Thankfully, a Chinese-speaking customer service rep helped us with the insurance claim. We had to fill out the claim form online, and again when returning the car. The insurance company's website was very poor, and any submission error meant starting over. We ended up filling out the form numerous times! Though the price wasn't bad, overall, I can only say it was average.

Geraldine Evan

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GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Aug 6, 2016
About GREEN MOTION: 4.0 /10
At the car rental counter, they told me the trunk of the originally booked Tiguan was small and suggested I get a CRV diesel instead as it had a larger trunk and was more fuel-efficient. They mentioned there was a brand-new car available, so I paid an extra 300 pounds to switch. However, when I went to the parking lot to pick up the car, they said there were no CRVs left and gave me a Volvo V70 that had already been driven over 20,000 km. Being away from home and short on time, I decided to go with it. Overall, it was just okay, maybe that's typical for a small company.
About QEEQ: 10.0 /10

A.Daley

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Economy | Volkswagen Polo or similar
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, Aug 29, 2019
About GREEN MOTION: 9.3 /10
Got stung on the fact that on didn’t have a valid UK credit card but wasn’t too much and the guy working there was super helpful and managed to sort it out for me so I didn’t have to pay crazy amounts! Very helpful! Would book again!
About QEEQ: 10.0 /10
Great service! Quick processing and all super helpful! will definitely book again!

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Economy | Volkswagen Polo or similar
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Feb 18, 2019
“Car great . Service terrible.”
About GREEN MOTION: 8.0 /10
Agent was not able to honour the price agreed. He insisted I paid for additional insurance I did not want or need as I have a credit card that covers car insurance. He repeated refused to accept my position. He just said he could not let me have car without an extra insurance payment that was four times the cost of the rental itself. The only choice he gave me was to take it or walk away with no car. I shall never book with them again unless this issue is explained properly.

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