Great

at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel

We couldn’t get the car we had paid for as gold car wouldn’t accept the insurance so we had to pay another £175 or they would charge our credit card £1400 which we would get returned to us within 30 days . This is totally unacceptable and for this reason we will not recommend your company and will not be using again

As above

I was happy with the service and the car. However, there was an extra unexpected charge when I collected the car. It wasn’t clear what this was for as it was suggested it was for airport taxes, but EasyRentCars stated all taxes and fees were included.

They only care about selling extras and making sure you sign on a screen with your signature. Not clear what you are paying for as they talk very quickly and they just tell you 'You have selected this option' which is not true. Terrible service, they are only after extra money ,probably on commission.

I was charged an additional €36 upon collection and was told that this was taxes that needed to paid which I was not expecting.