KING ABDULAZIZ INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

The Budget at the airport is fine, always pretty good. The car was brand new with only 1000 kilometers. However, when I returned the car at a location in the city, the staff was indifferent and had a bad attitude. Also, after I returned the car, they didn't update the system in time, so it still showed that the car was being rented. This caused issues when I tried to rent another car, because one passport and one visa can only rent one vehicle. It took me two hours to sort it out. The city location was irresponsible. Bad review!

Quite satisfied, the car was in good condition.

Perfect score

No customer service phone number was provided. Downgraded vehicle or pay three time the fees to upgrade (vehicle ordered not available) Forget my glasses - Although they inspected the car upsind down did not remind me.

I wasn't planning to leave a review, but what happened during the car return process made me so upset that I felt compelled to share.

It's okay.

Acceptable

Satisfied

The vehicle broke down, and no one answered the phone when I called. The car was parked at my apartment in Jeddah, and it wouldn't start. I tried calling the rental company, but no one answered, leaving me to figure it out on my own. Luckily, there are many helpful people in Saudi Arabia. A kind person inspected the car and told me the battery was low. They drove me to buy a jumper cable set for 40 SAR. With the battery from their own car, we jump-started mine, and the issue was resolved.

Everything was great

All was clear and good

My previous rental experiences from Budget were very good, however this time the model / brand i booked was not available. instead of upgrading my booking to a better model they gave me a smaller car for the same price.

Smooth booking experience.

The staff provided professional service, were patient, and didn't show any annoyance. Everything was handled efficiently!

Pretty good, but Middle Eastern people generally tend to work in a leisurely manner.

Satisfied.

Budget at Jeddah Airport is suspected of contract fraud. The rental fee was already paid through the platform, but they charged again. Trusting Budget, I didn't carefully check the rental contract, only to realize the double charges when returning the car. Be cautious when renting from Budget at Jeddah Airport.

Good.

The car had issues upon pickup and there were no spare vehicles available, so we had no choice but to cancel the rental.

24-hour service, very convenient.

It was okay, but the staff failed to find that I had already paid the full rental fee, which seemed unprofessional.

Very satisfied