AMEX, Dxb Airport Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

AMEX - Dxb Airport Information, Car Rental Instructions & Policies

Address

Dubai International Airport

Telephone

+97180022799

Pick-up Instructions

The AMEX - Dxb Airport car rental location is in the airport and pickup outside

The AMEX - Dxb Airport rental car will be delivered to your place.Please contact the staff to pick up when you arrived.

Our agent will receive you at the exit. Please contact us at: +971526404033 or toll free +97180022799.

Drop-off Instructions

Please contact our representative at: +971526404033 or toll free +97180022799

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 60 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 0 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Full driver's license issued in United Arab Emirates

For local renters, you need to bring:

Full driver's license issued in United Arab Emirates

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

AED 2500-5000

Theft Insurance Excess:

AED 2500-5000

Third Party Liability Insurance Excess:

AED 2500-5000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 mi from Dubai Airport

28.6 mi from Dubai World Central - Al Maktoum International Airport

Railway Stations

0.8 mi from Al Qiyadah Station

2.8 mi from Union Square Station

3.1 mi from Baniyas Square Station

Hotels

2.4 mi from Lotus Grand Hotel

32.1 mi from Bab Al Shams Desert Resort and Spa

Other Landmarks

3.8 mi from Al Bastakiya

4.2 mi from Heritage Village

7.1 mi from The Dubai Fountain

FIND ME A CHEAP RENTAL

Map view of AMEX Store Location

coordinates: 25.266532 55.357724

Guest Reviews

Total points： 3.3 / 10 Poor

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Julius Hughes
Dubai
8 /10 Very good
Reviewed: Sunday, May 4, 2025
I booked a Camry, but was informed on the day that it wasn't available. However, I got a free upgrade.
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York Murray
Dubai
2 /10 Poor
Reviewed: Sunday, May 4, 2025
The staff had a bad attitude, lacked patience, were inflexible, and didn't consider the customer's needs. The car was dirty with a lot of cigarette ash.
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Eileen Doherty
Dubai
4 /10 Average
Reviewed: Sunday, May 4, 2025
This company is terrible, and this is not a malicious comment—just an honest assessment. That said, I acknowledge it’s partly because I went for the cheapest option, so I accept the problems as mine, but let me explain what happened. ① The efficiency is extremely low. It took two hours to pick up the car, and my family was exhausted. They only started preparing the paperwork after we arrived, and it seemed like the documents weren’t even processed on-site—they were faxed in from somewhere else. One family waited at the airport for 40 minutes for their shuttle, which was even worse. ② The car model didn’t match what I booked, and the price difference wasn’t refunded despite contacting the platform. I rented a Kia MPV but was given a compact SUV, which even had engine issues. ③ For all practical purposes, it’s like forced one-way rental. When I booked, I opted to return the car at Dubai Mall, but when I picked up the car, they claimed this was my own selection mistake. However, there was no such address, and they gave me an alternative location in the city, which turned out to be more like the suburbs—not much better than returning it to the airport.
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Regan Child
Dubai
2 /10 Poor
Reviewed: Sunday, May 4, 2025
The customer service was unreachable and unreliable. The staff, who appeared to be of Indian origin, made us wait for 2 hours at the airport. They charged a 50 AED cleaning fee for some sand on the floor mats, provided the car with only half a tank of fuel, and the tire pressure warning light was on.
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Carr Marshall
Dubai
2 /10 Poor
Reviewed: Sunday, May 4, 2025
Had to wait for a long time, and they didn't pick us up at the airport as agreed. It took an extra hour and a half to get the car, leaving us completely exhausted. A 3000 deposit was held, and I'm not sure if it will be deducted.
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Wright Beaufort
Dubai
2 /10 Poor
Reviewed: Sunday, May 4, 2025
I booked a Camry but was given an MG; they are not even in the same category. The tire pressure warning light was constantly on. Could not reach anyone when returning the car.
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