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Last updated on: April 30, 2025
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83Rental Locations
52Airport Locations
Map View of Car Rental Locations in Kuala Lumpur
ASIA CAR
8.5/10
Shouqizuche
7.1/10
Samavest
10.0/10
PARADISE
7.8/10
Agtran
9.0/10
SURIA
8.8/10
GREEN MOTION
5.8/10
CARZ
9.9/10
Europcar
7.8/10
SEIYON
8.5/10
YESAWAY
9.5/10
Mj Adventure
8.7/10
Kasina
8.2/10
Hertz
9.1/10
Keddy by Europcar
7.5/10
MKAZ
2.0/10
Gosocar
9.0/10
AVIS
8.7/10
Hawk
8.3/10
Thrifty
10.0/10
MAYFLOWER
6.4/10
Big Thumb
8.9/10
Reviewed: April 27, 2025
The efficiency is too low - 30 minutes to pick up the car and 10 minutes to return it. For T2 departures, you need to allow at least an hour for returning the car, as train services are infrequent and it takes half an hour to reach T1.
Reviewed: January 3, 2025
The car was nearly new, the service was excellent, very satisfying.
Reviewed: November 13, 2024
There’s a counter for the same brand at T2, so I don’t understand why we have to go to T1. Even if going to T1 is necessary, the pickup instructions only consider T1 arrivals and don’t account for transferring from T2 to T1. I had to ask airport staff to figure it out myself.
Reviewed: February 12, 2025
Very satisfied, they speak Mandarin, have a good attitude, and reply quickly!
Reviewed: February 10, 2025
Pickup and drop-off were very convenient, and the service was attentive.
Reviewed: January 31, 2025
Very satisfied, the staff was very understanding about our flight delay.
Reviewed: April 12, 2025
Pretty good, and they even waived the deposit for me.
Reviewed: February 11, 2025
Pickup and drop-off were very easy. I chose the oldest and lowest-tier car, but if I had another chance, I wouldn't choose the oldest car again. It had high fuel consumption, loud noise, poor driving experience, no rearview camera, limited side mirror visibility, no in-car charging, and no phone mount. Having a phone mount is crucial to avoid accidents, and charging is also important to prevent anxiety.
Reviewed: January 1, 2025
Fix your car. Fix your customer service. Give us better car.
Reviewed: April 10, 2025
After arriving at the airport, no one was there holding a sign to pick us up. Before our departure, someone added us on WeChat, but after arrival, they didn't answer WeChat calls. It took 10 minutes for someone to respond, saying they were on their way and needed 20 minutes. In the end, we waited 40 minutes. The car pickup experience was poor.
Reviewed: February 1, 2025
The car had already run 260,000 kilometers, which made driving quite nerve-racking. Good service, but poor vehicle condition!
Reviewed: January 30, 2025
Very satisfied, the staff were great and explained how to use the car.
Reviewed: March 27, 2025
Great service! The staff delivered the car to the airport exit for us.
Reviewed: March 8, 2025
Refunding the deposit is really problematic. Other companies use pre-authorization, but this one insists on charging the credit card. It's better to avoid this car rental company.
Reviewed: February 27, 2025
Terrible experience. Both pickup and drop-off were troublesome. The deposit was charged to the credit card instead of pre-authorization, and it's been a month without a refund.
Reviewed: February 25, 2025
I rented a Toyota Veloz at a high price, but Century provided me with a local car, Perodua Alza.
Reviewed: February 12, 2025
The car had no cleaning fluid, I waited an hour to pick up the car and half an hour to return it. Avoid this company.
Reviewed: February 3, 2025
Extremely satisfied. This was the best experience I've had driving in over 20 countries. The owner was very patient and thorough, providing assistance multiple times. When I encountered heavy traffic while returning the car in Kuala Lumpur and explained the situation to the owner, who kindly said it was no problem even though it might exceed the return time. I highly recommend this car rental company for anyone planning to self-drive in Malaysia—you're sure to be satisfied! Thanks again to the owner for the repeated help!
Reviewed: March 7, 2025
Very satisfied! This car is just right for a family of five.
Reviewed: February 12, 2025
The overall service attitude was quite good, but there is a significant difference between the vehicle inspection at pickup and return. When picking up the car in a dimly lit underground parking lot, photos were taken of all sides of the vehicle. However, during the return inspection, it took place outdoors in well-lit conditions, and even the lower parts of the front and rear bumpers were inspected. I encountered an issue where they claimed there were scratches underneath the front bumper. There was clearly no collision, and I couldn't provide photos from the pickup because who would take photos of the underside in a dark parking lot? Although no compensation was ultimately required after negotiation, the experience was not great.
Reviewed: February 24, 2025
I found out that picking up the car after 5 PM incurs a charge of 150 MYR. I was only 5 minutes late, at 5:05 PM, but they still insisted on charging me. I feel extremely angry. Firstly, I was just 5 minutes late. Secondly, the fee is very unreasonable. It feels like they are trying to make money off situations like this.
Reviewed: February 24, 2025
In the indicated parking building, you need to take the elevator down one floor, which was not clearly explained.
Reviewed: February 23, 2025
The company is very professional, and the Malay guy was very nice.
Reviewed: February 11, 2025
The service was satisfying, and the staff provided detailed explanations during the car pickup. Highly recommended.
Reviewed: February 21, 2025
Very efficient, smooth communication, excellent service from the staff.
Reviewed: February 6, 2025
Very smooth and satisfying experience, with transparent pricing.
Reviewed: February 6, 2025
Very satisfied, great attitude and excellent service, smooth communication.
Reviewed: February 6, 2025
Very good, seamless communication for both pickup and return. The staff was very nice!
Reviewed: January 26, 2025
Choosing car rental in Malaysia this time was definitely the right decision. Our group of eight rented two cars, and the rental company provided very professional service. The vehicles were in excellent condition and easy to drive.
Reviewed: August 27, 2024
The rental office is located in the city, far from the airport, even though I specifically searched for a company that provided airport pickup. I feel deceived. After driving 50 kilometers, the car broke down and disrupted my trip. The car was not properly maintained before being given to customers, posing a risk to life! I feel deceived again.
Reviewed: August 5, 2024
The car was delivered to our hotel, and we could return it there as well. Very convenient.
Reviewed: February 5, 2025
The lady at Hertz was very nice. My original booking was for a Honda City, but she generously upgraded me to a Hyundai Santa Fe.
Reviewed: August 12, 2024
Very good! T1 car rental company is the only one with a guest lounge where you can sit in air conditioning while waiting for paperwork to be processed. I arrived at T1 but mistakenly set my pickup location to T2. The staff at T1 directly handled it for me and even upgraded me to a Mitsubishi Outlander. Both pickup and drop-off went smoothly.
Reviewed: October 14, 2024
I think the car condition could have been a little better, especially the sun bathing car. The windshield wiper was in a really bad condition. But overall it was all okay. It would have been better if the counters were open for a long period of time.
Reviewed: August 24, 2024
The car was brand new with only a dozen kilometers on the odometer.
Reviewed: January 8, 2025
The fuel tank had 8 bars of fuel, but only 3 bars were provided. They asked the customer to refill the 3 bars. We have never encountered this before. Why not provide a full tank of fuel? How can a customer refill exactly 3 bars?
Reviewed: December 19, 2024
Car was as promised, although proton saga did not have many premium features, everything worked well. Bluetooth available.
Reviewed: December 8, 2024
The location is easy to find. The store is on the basement level, and the car is parked by the roadside near the store entrance. The pickup process is very quick. The car rental manager is helpful, and basic English is sufficient for communication. You can purchase full insurance on-site, otherwise, in case of an accident, you would need to pay upfront and claim reimbursement later. If the fuel level is lower than at pickup, it's 10 MYR per missing bar. For returning the car, note that you need to circle around and approach from the right-hand side of the one-way street near Starbucks.
Reviewed: December 7, 2024
There was a dedicated staff member to assist, making it easy to find.
Reviewed: October 30, 2024
Very satisfied, inspected the car together before pickup.
Reviewed: July 21, 2024
I always choose Avis for overseas car rentals. They have a large fleet and are very professional. The car had very low mileage, only over 40,000 kilometers, and even had plastic covers like a new car.
Reviewed: September 25, 2023
The staff was very friendly when we picked up the car! Although his English wasn't perfect, he patiently explained everything! A deposit of 500 MYR will be charged and later refunded to the credit card!
Reviewed: May 24, 2023
The car rental location is not in the city center, and it cost 70 MYR for a taxi.
Reviewed: November 30, 2023
Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.
Reviewed: November 3, 2021
Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.
Reviewed: January 8, 2020
I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.
Reviewed: January 7, 2020
I got free upgrade to Honda BRV with no extra charge.
Reviewed: February 2, 2020
The rental was through Hertz. There was a bit of a wait because someone else was picking up a car when I arrived. I picked up the car on January 24th, two days after my birthday on January 22nd, and Hertz had prepared a birthday gift, which was very thoughtful. January 24th was also Chinese New Year's Eve, and Hertz had a New Year gift prepared, which was very considerate. The service staff were excellent.
Reviewed: March 14, 2019
Paid in full, went to the store and was told there were no cars. After more than a month, I still haven't received a refund. Do NOT choose this company.
Reviewed: February 28, 2019
No staff on duty. At pick-up, they claimed there was no such order. Had to wait one hour for them to find the order after communication.
Reviewed: February 23, 2019
The service was a bit slow, but the staff were nice.
Reviewed: February 9, 2019
I prepaid all the fees in early January and called in advance to confirm. However, when we arrived at Kuala Lumpur Airport at around 10 PM on February 5th, the rental company told us that there were no cars available. We were nine people, including elderly and children, with a lot of luggage. Can you imagine how I felt at that moment? The next day, they told us to pick up the car from another rental company in downtown Kuala Lumpur. I went there in the scorching heat, only to find the gates locked and no one working. Can you imagine how I felt then? My entire itinerary in Malaysia was disrupted. This was my first experience using your service! Now I am asked to rate and select a car before I can submit my review. Fine, I'll randomly choose one, but you did not fulfill your contract. I reserve the right to further appeal and expose this issue online!
Reviewed: December 30, 2018
They promised Chinese language services, but there were none when I arrived. It did not match what was said during booking.
Reviewed: February 11, 2018
Like: Free upgrade to better vehicle, staff reached earlier than promised time.
Reviewed: December 16, 2017
Like: I get new car Perodua Bezza & it was very comfortable & really nice car. My family like it & we had a good trip.
Dislike: Nothing
Reviewed: September 22, 2017
There is no office, picking up and dropping off the car feels like a spy meeting.
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