CAR RENTAL REVIEWS ON AMIGO AUTOS IN MALLORCA

Fairly lengthy delay on pick-up, car ok but a lot of minor scuffs and scratches. Drop-off fine with no delays.

Booking process was ok, problem with no info on airport bus pick-up, this was resolved fairly quickly by email.

Car very badly damaged which made us very uneasy and fearful we would be charged for damaged we had not done . We had full insurance which amigo autos did not recognise and the very surly staff in the office tried to sell us more insurance

unclear as to where or how to get the transfer bus when found after a phone call ,then quite a wait for it to collect us, then a very long wait to book in to collect the car, collection/booking in process unclear and a very aggressive attempt at upselling by the staff

Waited three hours to get the car, Amigo handles by OK Rentals with ten counters but only two people serving. They tried to sell us protection and were very forceful that we take it etc. When we didn't they became quite rude.

Prepare to wait a LONG time to pick up your car, and for there to be no signs at the airport to get you to the bus.

shuttle bus said OK autos so hard to find , charged us 50 euro late pick up fee which wasnt on the easyrentcars documentation. An arguement ensued which wasnt what i wanted at 12 am after a days travelling

The collection process is a shambles - hundreds of people waiting and not enough counter staff by far. This would put me off using this company again. One shuttle bus picking people up at the airport which only accommodates 12 people, so if you cant get on you have to wait for him to go and drop them off and come back. VERY POOR

No hidden extras and give me my money you're holding

There is no pick up at the location specify. Amigos also did not picked up the phone.

Love the car, customer service disgusting, made us wait over 1 hour for the keys when they where already in the office waiting to be given to me, tried selling me more insurance and tried scaring me just in case I crash. Need signs outside their company so you can find the place.