My experience with Klass Wagwn

The staff were all very polite. Although they repeatedly emphasized that choosing not to buy their insurance would require a high deposit, they performed very detailed checks during pick-up and drop-off. It's recommended to consider purchasing the rental company's insurance, as local road conditions are not great and traffic congestion is severe.

Although it's not located inside the airport, the shuttle service makes it very convenient!

The pickup location is outside the airport. The Romanian girl handling the paperwork was extremely gentle, trying to sell you insurance worth 100 euros, even if you explained repeatedly that you already purchased full insurance through the rental company. She would scoff and almost snort at you, insisting it was useless. Finally, seeing that selling the insurance wasn't an option, she immediately froze 2200 euros on your card—not a small amount! So, a few tips for renting a car here: 1. Definitely have a high-limit credit card, with at least a 5,000-euro limit. 2. Be super nice and smile constantly while listening to the girl explain the importance of insurance. When she's exhausted from explaining, smile and say no. 3. Have excellent driving skills like mine, otherwise, the girl will use a magnifying glass to find even the tiniest scratch and charge you for it.

Had to wait for car to be filled up with gas, it hadn’t been washed and on return was told I had to have washed it. Too much time spent by employee checking every single inch of the car, something not done in USA where people look for obvious problems like a crash.

That's the second time I rented the car with you guys, the services are great, EXCEPT for one thing. You try to push us to buy your additional insurance too much, it is kind of an uncomfortable situation. I kept repeating over and over that I was not willing to take it, if I didn't have the hotel booked already I most probably would give up of the rental.

Good as always, I only use this website to rent cars.