Excellent

We waited 25mins at the airport to be collected which is a little longer than expected, the office seemed under staffed as staff were running around dealing with lots of customers at once. There was hardly any petrol in the car in collection, just one bar, it would have been helpful if it was full and we could return full.

Very helpful and engaging staff

Very easy to use

Great little deal , will use again , staff very helpful

Had to wait for >40 minutes to be collected from Southampton airport as I was given the wrong directions to the collection area by Easirent head office. I was happy with the car and the hire cost but was charged £225 after drop off. At drop-off I disputed that I had caused damage to one tyre wall. The representative said they would investigate in case it was a previous issue since past customer(s) had badly damaged the hub cap on the same wheel. I've not yet received any explanation or breakdown as to the £225 charge 8 days later as Easirent customer services aren't on the phone and have not yet responded to my email. I'm very unhappy with the poor communication. Surely £225 is ridiculously excessive for replacing one tyre???

Car was just ok. Khalid and Chai at the Easirent desk were both friendly, very helpful and professional.