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Search for Advantage Car Rentals in Orlando

Late Horror Show

Reviewed: Mon, Mar 30, 2020
About Advantage: 7.7 /10
Our overall review on the hire company during my stay was very good. I was dealt efficiently at the desk and returning the car was simple. Now I've returned to the UK my opinion has completely changed. At the desk I was asked if I required any further excess insurance but I told the agent that I already had that cover through a company in the UK. He seemed fine with that. At that point he asked me to sign the paperwork but unbeknown to me I was signing for the Excess Insurance which I had already told him was not required. At no point did he explain about the insurance so I'd been tricked into buying this cover. An obvious case of misselling but no doubt a good commission for him. The rental car fuel policy was full to full which is normal practice. He recommended that I pay for a full tank of fuel at approx $40 so that I could bring back the vehicle empty with no extra cost. That way when I came to fill up towards the end of the vacation it would be far cheaper than if I had to refill myself-another blatant lie as I filled up on a number of occasions in various parts of Florida and never cost me more than $30. Sounds like another little scam for the rental company. I wasn't of course aware of any of these issues until I returned to the UK. I'm now faced with a bill of $419.72 for Excess Insurance which I'm contesting. Unfortunately their malpractice has spoilt what was a wonderful vacation.
Toyota Camry image
Advantage
Orlando International Airport(MCO)
Orlando
United States
Full Size | Toyota Camry or similar

Relevant Reviews on Advantage Orlando International Airport

A.Dyer

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Economy | Toyota Yaris 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Mar 21, 2020
“Good. Used advantage before and would use again”
About Advantage: 9.3 /10
Couple of minor scratches and rear indicator block told garage attendant who made a note on pink sljip
About QEEQ: 10.0 /10

P.Bentzien

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Economy | Toyota Yaris 2 Doors or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Oct 24, 2019
“No nonsense car rental service at a reasonable price.”
About Advantage: 9.3 /10
I initially booked an economy car so I was pleased to be told that the vehicle had been upgraded free of charge. However, unlike most rental agencies at Orlando Airport, I was not given the option of choosing my vehicle from a selection lined up in an aisle. The downside was that the vehicle that had been chosen for me was still being cleaned and after the 9.5 hours flight I had just endured I was not best pleased with having to wait. This was obviously apparent to the attendant who arranged for a clean vehicle to be brought round immediately and adjusted the paperwork very quickly. I was directed to the vehicles parking bay and, along with the contract, I was given a Pre-Rental Vehicle Inspection Form which would have allowed me to make a note of any defects before driving the vehicle (there weren't any). I was quite surprised to find that the vehicle I was given (VW Jetta) was a diesel. I drive a diesel vehicle in the UK so this was fine by me but I know they are not that popular in the US and some people would pointblank refused to drive them. During my four weeks with the vehicle it proved reliable and economical. The return process was extremely simple and well signed posted and took all of 5 minutes.
About QEEQ: 10.0 /10
Well laid out website that was a breeze to navigate. Very competitively priced. Would use again and recommend.

K.Heald

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Medium SUV | Hyundai Santa Fe or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Apr 30, 2019
“Great experience. Ended up with a Mitsubishi Outlander, 7 seater.”
About Advantage: 9.0 /10
Car was great. Clean, tidy, minor marks that I pointed out but they really weren’t that bothered on drop off. Pick up less than an hour. Guy on desk tried to up sell a few items like pre paid tolls which I didn’t need and luckily didn’t take. Up sold fuel, which suited me, cheap enough at $42. On site at airport so easy to find. Excellent experience, would use again.
About QEEQ: 10.0 /10
Everything was seamless and painless. Will use again and definitely recommend.

G.Patterson

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Mini Van | KIA Sedona or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Apr 27, 2019
“Orlando car hire horrendous”
About Advantage: 7.3 /10
Advantage counter staff were horrendous and rude - I think this is typical of Orlando car hire from most companies!!!
About QEEQ: 10.0 /10
Excellent service and fantastic price

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Compact SUV | Toyota RAV4 or similar
Advantage
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Apr 13, 2019
“Never want to go with Advantage again.”
About Advantage: 6.0 /10
I am not from Florida and didn’t know I had to turn the SunPass off. I told the staff when I picked up the vehicle that I would be paying the tolls (total about $10 for the week). Because I didn’t turn off the pass, I was told I would either have to pay $10 per day I had the car (it ended up being $112 Canadian dollars) or pay an exuberant amount more because I’d pay a penalty of $25 per till. I should have just been charged at most for the 2 days I used the pass (to and from airport) at the very most given that I didn’t want the pass to begin with. Your staff needs to do a better job of explaining how the SunPass works. Their lack of communication cost me over $100

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