Great service and awesome vehicle

The car was extremely old, and the tires were severely damaged. This is by far the worst car rental company we've ever used! Everyone knows how dangerous a tire blowout can be on the highway, right? My first tire blowout happened with this company's car! After the incident, there wasn't even a warning triangle in the car! We called the roadside assistance company (AA) and they assessed the other tires could only be used for another three weeks! It's that bad! If you value your life, don't use this company! Stay safe!

Just wondering when we get our deposit back?

Booked the RAV4 model guaranteed and got exactly that. Fantastic rental overall, especially given the price. 40,000km on the clock but no issues whatsoever. Definitely factor in the extra time for pickup. They will pick you up in a normal car so make sure to ask what registration is on the car doing the pickup and make a note clearly. Also make sure you have something to call in, SIMs are not really available on the arrivals hall from what we saw. Pickup is outside departures before the W pink sign, outside door number 3. Windscreen had pre-existing chips in them which make me a little uneasy - hope there's nothing under the hood being neglected. Overall, will rent again.

Vehicle was not ready for pick up upon arrival Vehicle booked for 9am I was running late Arrived at 10am and still had to wait 30 mins while vehicle was being cleaned from previous customer

Like: Uncomplicated and very helpful! Thanks!
Dislike: Cigarette smell in the car.