Overall is good

Excellent

Excellent

Reliable company

the easiest website service

Excellent service by Arrief. Honest and efficient.

Platform was a breeze to use and easy. Price drop not as expected. But easy and efficient service with good website information. Useful insurence options for ease of rental. Made rental in Malaysia a very efficient and stress free experience.

At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)

Like: I like that the staff was punctual during my pick up. Also they were professional in identifying the scratches and dents of the car made by previous drivers so that I would never be wrongly blamed for those damages.
Dislike: They were a bit slow to arrive when it was due to return the car to them. This caused me to be almost late for my flight check in.