Apex Sydney Airport Review: Pickup/Drop-off Excellent, Cleanliness Very good, Customer Service Exc......

Golfmacca

Australia

Reviewed: Wed, Feb 26, 2020

About Apex: 9.7 /10

There was a delay of around 30 minutes for the vehicle. It had some marks on it which were duly noted by staff. Due to the delay, Apex Car Rentals, offered and provided us an extra 1.5 hours return time and refunded 20% of the rental cost. The staff member looking after us was excellent.

About QEEQ: 10.0 /10

Didn't use

Apex

Sydney

Australia

Full Size Van | KIA Carnival or similar

1 days rental

Relevant Reviews on Apex Sydney Airport

Lynn Surrey

Australia

1 days rental

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Thu, Mar 7, 2024

About Apex: 10.0 /10

Very satisfied, free upgrade of the vehicle type, and free child seat. Excellent service.

About QEEQ: 10.0 /10

gandcf

Australia

4-day rental

Compact | Hyundai i30 or similar

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Wed, Feb 15, 2023

“Smooth experience better than expected”

About Apex: 10.0 /10

Great prompt friendly service.

About QEEQ: 10.0 /10

Easy to use, best prices!

L.Myers

Australia

19-day rental

Compact | Kia Cerato or similar

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Thu, Oct 8, 2020

“Affordable price, Quick turnaround, friendly staff”

About Apex: 9.0 /10

Very nice and friendly people. They were anxious to serve and get you on your way. The only three things that I can comment to make things go better is 1} as a city dweller, it would be nice if they could get approval to pick up at Mascot Train Station. As a city dweller, needing a car, I don't really need to go to airport and it would save city dwellers on the gate airport surcharge for the trains. Second, if I was flying into airport, it would be nice to have clearer signage as where the pick up point is at the terminal. Third, signage on the return to facility. The GPS does not take you there and a few signs maybe helpful.

About QEEQ: 10.0 /10

I think it was not much different from other booking sites. Don't know what the price protector is.

R.HOOD

Australia

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Sat, Feb 9, 2019

“Excellent.”

About Apex: 8.3 /10

Car was only 6months old and very appropriate for our long journey, 5k. Extra satnav was vital for a foreigner. Very difficult to locate the pick-up bus at Sydney Airport. Staff excellent once we did and collection staff were superb.

About QEEQ: 10.0 /10