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Search for Hertz Car Rentals in Civitavecchia

Amazing service! Vehicle in excellent condition!

Reviewed: Sat, Feb 15, 2020
About Hertz: 10.0 /10
It's a Sunday when we're due to pick up our car in Civitavecchia by 10:30am. Due to an unexpected customs clearance delay at Rome airport, we anticipated that we would arrive after 11:00am (the branch closing time). With the help of the airport transfer driver, we contacted the counter staff about situation who had very kindly waited for us, even after the office hours. We ended up arriving at 11:15am, and the counter staff was still there waiting for us. My husband and I were very grateful and impressed with the counter staff service which far exceeded our expectation. Hertz is lucky to have such a good staff to provide such impeccable service. Will surely use Hertz again when we travel to Civitavecchia again.
About QEEQ: 10.0 /10
Fiat 500l image
Hertz
Civitavecchia
Italy
Compact | Fiat 500l or similar

Relevant Reviews on Hertz in Italy

Bartholomew Ward

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Hertz
Rome
Italy
Reviewed: Tue, Jul 2, 2024
About Hertz: 8.0 /10
It's okay
About QEEQ: 8.0 /10

Athena Zechariah

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Hertz
Naples
Italy
Reviewed: Sun, Jun 16, 2024
About Hertz: 10.0 /10
Very smooth experience
About QEEQ: 10.0 /10

Reg Moses

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Hertz
Venice Marco Polo Airport(VCE)
Venice
Italy
Reviewed: Wed, Oct 16, 2019
About Hertz: 10.0 /10
Big company, trustworthy
About QEEQ: 10.0 /10

Simon See

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Compact | Fiat 500l or similar
Hertz
Rome
Italy
Reviewed: Sun, Oct 13, 2019
“Car is expected but main business owner and staff of this Hertz branch cannot speak english.”
About Hertz: 8.3 /10
The car and most things are good. The only great challenge is this particular Hertz does not really serve international customers as they do not speak English. The many times I called, they simply said "No English" in Italian. Perhaps, it's just the phone call but no, it was the same when I do the pickup. The main guy who runs the business and a mechanic can't speak anything English! Don't get me wrong, he's nice and responsive. And he tried to do hand signal, etc, but really communication is very challenged here. Hertz should have a special sign that says 'Italian' language only. Otherwise, this is quite futile.
About QEEQ: 10.0 /10
All good. Did not need to call any of the 24 hours numbers, but the online support and enquiry were all very good.

a.Raimondi

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Economy | Fiat Panda or similar
Hertz
Rome Ciampino Airport(CIA)
Rome
Italy
Reviewed: Wed, Apr 24, 2019
“Very helpful and friendly staff, they have accommodated my needs.”
About Hertz: 10.0 /10
I was by myself and two kids on a late fly , we were very tired! Staff did not give us any stress and waist of time
About QEEQ: 10.0 /10
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