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Search for Hertz Car Rentals in Civitavecchia

Amazing service! Vehicle in excellent condition!

Reviewed: Sat, Feb 15, 2020
About Hertz: 10.0 /10
It's a Sunday when we're due to pick up our car in Civitavecchia by 10:30am. Due to an unexpected customs clearance delay at Rome airport, we anticipated that we would arrive after 11:00am (the branch closing time). With the help of the airport transfer driver, we contacted the counter staff about situation who had very kindly waited for us, even after the office hours. We ended up arriving at 11:15am, and the counter staff was still there waiting for us. My husband and I were very grateful and impressed with the counter staff service which far exceeded our expectation. Hertz is lucky to have such a good staff to provide such impeccable service. Will surely use Hertz again when we travel to Civitavecchia again.
About QEEQ: 10.0 /10
Fiat 500l image
Hertz
Civitavecchia
Italy
Compact | Fiat 500l or similar

Relevant Reviews on Hertz in Italy

Truda Jones

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Hertz
Rome
Italy
Reviewed: Sat, Nov 17, 2018
About Hertz: 8.0 /10
The vehicle's performance was excellent. It was well maintained. We drove for over a month without any issues.
About QEEQ: 8.0 /10

Wade Young

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Mon, Sep 16, 2019
About Hertz: 8.0 /10
The car pickup speed was reasonable, mainly because I was the first one there, and it took 15 minutes to complete the process. At first, they did recommend some additional insurance, but when I insisted on sticking with the order amount, they didn't push it. Italians have a relaxed approach, handling business while making phone calls, but overall, it was fine with no unpleasant experiences. If you're unlucky and there's a queue, the waiting time could be long.

Marjorie Nelly

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Hertz
Rome
Italy
Reviewed: Tue, Feb 27, 2018
About Hertz: 6.0 /10
I rented an XC60, which is categorized as a mid-size luxury car. Upon arrival, I was told I could only choose between a Nissan X-Trail or a Ford S-Max. After unsuccessful negotiations, I had to settle with one of these cars. Do these two models qualify as mid-size luxury cars?
About QEEQ: 10.0 /10

Rodney Raman

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Hertz
Rome Fiumicino Airport(FCO)
Rome
Italy
Reviewed: Tue, Jul 18, 2017
About Hertz: 10.0 /10
The procedures were clear, the process was smooth, and everything was great.
About QEEQ: 10.0 /10

Violet Haggai

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Hertz
Milan Malpensa Airport(MXP)
Milan
Italy
Reviewed: Fri, Aug 26, 2016
About Hertz: 10.0 /10
I have a Hertz Gold Card, which made the pick-up process quick and efficient. However, since QEEQ couldn't link my account, the staff had to spend some time re-doing it.
About QEEQ: 8.0 /10

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