Convenient and fast.

Very friendly and convenient.

Everything was great.

Positive feedback: 1. A driver's license and notarized documents are sufficient for rental; 2. Easy car pickup procedures, quick car return. Negative feedback: 1. The staff at Rome airport has limited English proficiency; 2. Insufficient information on pickup and return locations; 3. The vehicle had over 110,000 km and was covered in scratches. Other: 1. Confusing deposit policy, as it was claimed to be canceled without using a credit card; 2. Cross-city return fee and additional driver fee are somewhat expensive.

Helpful staff at the counter Easy to find Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.

No dropping price Easy to book