Easy to book and good service.

I rented a car for five days in total. Initially, I got a Nissan Almera, but on the third day, the car suddenly couldn't shift gears. I contacted customer service, and after waiting for more than an hour in downtown Penang, an employee from the rental company arrived with a Honda City to replace my car. The replacement car was relatively newer, had better power, and I drove smoothly all the way to Kuala Lumpur.

The car was an old model Nissan Serena. When returning the car, I found it had been hit in one place. I am unsure if this happened before or after I rented it, but I ended up having to pay 400 MYR. Additionally, paying by card required an extra 300 MYR fee.

Easy to communicate

I have search The pick-up and drop off at johor downtown but after booking made it show Johor Bahru airport: it made me to contact the local operator to amend the pick-up and drop off point: hope u can adjust your system.

Great car & in good working condition. Good rate. The pick up took sometime as no one was at the counter (had to call & wait) and later wait for car to be delivered upon finishing the paper work

Terrible counter staff. Too slow to fill in the forms. I was the only customer and it took almost 45 mins to get to the car.