Good service, good car, had to rely on the "Best price guarantee" to get the best price

Diode

United Kingdom

Reviewed: Thu, Jan 16, 2020

About Keddy by Europcar: 8.7 /10

The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good

About QEEQ: 10.0 /10

Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process

Economy | Opel Corsa 2 Doors or similar

1 days rental

Relevant Reviews on Keddy by Europcar in United Kingdom

Olive Baker

United Kingdom

1 days rental

Keddy by Europcar

Heathrow Airport(LHR)

London

United Kingdom

Reviewed: Mon, Sep 10, 2018

About Keddy by Europcar: 2.0 /10

I saw many online reviews mentioning people getting ripped off, but I didn't believe it. Unfortunately, I fell into the same trap with a forced vehicle upgrade! The sales staff at the store were terrible! They indirectly forced me to upgrade the vehicle and verbally assured me there would be no extra charge! However, when signing, the additional upgrade fee was included! Scammers! For a 13-day rental, I initially paid almost 5000 RMB, but with the upgrade, they charged an additional 7500 RMB, averaging over 900 RMB per day! At this rate, I could have rented a Range Rover! Disgusting!

A.Barnes

United Kingdom

5-day rental

Economy | Vauxhall Corsa 2 doors or similar

Keddy by Europcar

London City Airport(LCY)

London

United Kingdom

Reviewed: Wed, Dec 7, 2022

“An excellent experience and will be using them again.”

About Keddy by Europcar: 10.0 /10

I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!

About QEEQ: 10.0 /10