WE DID NOT GET A CAR. WE HAD TO RENT FROM THE COMPANY ACROSS THE STREET. THE PERSON BEFORE US NOR THE PERSON BEHIND US IN LINE WERE ABLE TO RENT CARS EITHER. THE STAFF PERSON STATED HE COULDN'T FIND OUR CONFIRMATIONS. MYSELF AND THE PERSON BEHIND ME HAD A PRINTED COPY IN HAND. THE STAFF KEPT REPEATING "SORRY I CAN'T FIND YOUR CONFIRMATION" AND CALLED THE SHUTTLE TO PICK US UP. HE WAS NOT HELPFUL AT ALL. WE CALLED THE NUMBER ON THE CONFIRMATION AND THEY HUNG UP ON US AND THEN WOULD NOT ANSWER. IT SEEMED LIKE A SCAM. VERY SHADY PLACE. RENTED CARS OUT OF A STORAGE CONTANINER. MADE YOU BUY INSURANCE FROM THEM IF YOUR AUTO WAS NOT NEWER THAN 2016. OURS IS A 2015.

The counter staff was very nice and helpful.

Since I discover easyrentcars I always travel with you and I recommend to everyone I know. Thanks.

This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

Seems small business with reliable rates compare to big car rentals

Horrible customer service! They had me wait in the heat for over an hour. Then they tried to charge me to use my own vehicle insurance. I had to prove to them it was not in my booking that I had to pay 9.99 per day to use my own insurance. They wanted to nickel and dime me for every extra charge. After making me wait in the hot sun because they have a cargo container for a customer service area. I do not recommend this company at all! Stay away!