very pleasant experience

Satisfactory

I used it to take the California driving test. The additional fee is slightly higher than Thrifty, but they all use Hertz cars.

It's okay, arrived at a good time with not many people in line

Our flight arrived in San Jose at 9:40 PM. The car rental location is directly across the street from the airport, very convenient with all major rental companies in one place. Possibly because it was late, the line for picking up the car was short. However, there was no Ford FOCUS available as originally booked, and the counter didn't inform us in advance. We were told to choose from the available cars when we got there. There were only a few Mitsubishis and Chevrolets, all quite small. We eventually chose a Mitsubishi. The car was in decent condition but had a very loud engine noise, not sure why.

Hire more cute attendants you will get more customers.