Fantastic experience

Satisfied

The staff member at the pick-up was very courteous and helped us purchase full insurance coverage and ferry tickets to the South Island. His patient service resolved our issues and ensured a smooth trip. He deserves praise.

Helpful staff and quick process. Even picked us up from nearby hotel.

Car was very old. Tyres were in bad condition, the radio was programmed in Japanese so couldn't listen to it or use it. The wheel alignment was badly out pulling to the left the entire time. This is a safety issue!

Car was great but old and have damage. That was fine since this reflected the prices the car smelt badly of cigarettes and all the electronics inc gps are in Japanese which is completely useless in New Zealand. This was explained to me as they were Japanese imports. Overall a good service, I would use again. But be aware that they hold your deposit for 4 weeks after you return your car for possible fines, tickets, etc which I had never experienced before.