Pefecto

Very convenient. There is a shuttle at the airport. No promotional pitches when picking up the car. Clear signage for returns. The return process was quick and smooth without any issues. Everything was perfect.

Thrift gave us a free upgrade to a mid-size SUV. It was very appreciated when it started snowing in Denver

Like: Costs, promptness
Dislike: All of the rental cars in the fleet (Intermediate) were pretty badly scratched up and dinged but there was no inspection of the car before we left. We had to point that out to the security person at the gate before we went the lot, to make sure that we wouldn't be blamed later.

Dislike: Van st airport said EZ...I asked if it was the same as Easy Rental... he said yes...waited at wrong office for 25 mins

Dislike: Car was not cleaned outside or inside from previous driver.