Easy but can improve.

I didn't get insurance oversell as I saw happened to other people. The car is pretty OK for the budget and very gas efficient. The pick-up is pretty smooth and easy to find, but the drop-off took a bit time primarily due to early morning (7:30am) and busy rental car drop-offs. Overall, very good for the budget

booking and purchasing of insurance is very smooth

The car is average condition. The reverse sensor is broken so we have to be aware and drive carefully. Quite an old car but functions well with good spacious boot can fit our small size cabin luggage's and 4 adults. During pickup the provider is a bit late and we couldn't find exactly the meeting point due to many rental cars company also waiting. However easy to deal with the staff. Don't forget to pay parking during working hours to avoid summons ticket.

Easy to browse thru. After comparison with other website, price is comparably cheaper and many choices of car available depending on your budget.

Like: Prompt and efficient.

Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing

Like: Courteous and accommodating staff. No castles and I would recommend to anyone.speci thx to Madeline.