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I booked a medium SUV and got small SUV

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Still waiting for email on additional charges

Avoid this business! The car was in terrible condition (damaged, things loose and rattling) and very dirty - I couldn't believe they rented it to us. They tried to charge a $250 deposit to my credit card that would be refunded up to 10 DAYS after I returned the vehicle. I told them no - that was not disclosed to me when I made the reservation. So they said they would wave the deposit for a $53 non-refundable charge. They get you either way. They also make it look like you are covered insurance-wise, but beware - if you are a US citizen, you MUST give them your car insurance policy number - I had to call my company to get that and that took awhile. They try to nickel-and-dime customers, and even try to short folks on how much gas in the tank when you pick it up. AND - this is NOT at the airport. The booking site makes it look like it is. You have to wait for a shuttle to take you to their tiny (and not-very professional-looking) office.

I had to change the battery ($5.99) in the key fob as I kept getting a low battery prompt. I told easirent when I returned the car but the attendant acted as if he could care less. Also, the front tires on the car were starting to get close to the end of their tread life.