Crappy car compared to what I paid for

Quick car allocation with no insurance upselling

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

Honestly,this is my first time booking through EasyRentCars and to my surprise it was excellent. At first I had a skeptical thoughts because as others said, book only from official website Europcar, Sixt, Hertz etc big company, cuz it will not give headache. Cuz Dollar is not very big names like others,but it is managed by Hertz so it was no problem at all. During collecting my car was great cuz the staff very friendly and helpful. She upgrade from my Ford Focus estate to Mazda CX5 with addition CHF10 per day..and ad hoc add in second driver for CHF50 only, I got the brand new car with only 8km milage..just a new born baby for me

EasyRentCars platform was a great one out of all and the price drop protector was really make a magic for me who wants a better price. Plus the voucher also help reduce the total fee which is always a bonus for newbie like me. I have no problems with EasyRentCars, great.

Despite having booked a wagon-size car by mistake the staff were able to change to a standard car for me. Unfortunately this one had little torque so was not very good on mountain passes. :-(

Apparently I booked a wagon without knowing it, this should be clearer.

Like: Good efficient Service - car and service provided by Hertz. Good quality car and in good condition.
Dislike: Car was provided by Hertz - at a much lower price than I could book it as a Hertz Gold Customer with a discount - same car same people!