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Live chat Email us Service Code: 6971557123
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Nearly miss my flight as no staff at the depot during drop off. But it was cheap enough to try again

Reviewed: Tue, Nov 26, 2019
About EZU: 8.0 /10
The pick up is a bit further from the airport but it is okay as they come to pick us up in a shuttle. Approximately 7-8 minutes drive from the airport. Some issues with drop off as no staff at the depot so had to wait for about 30 minutes. I rang them and was told that they are dropping off a customer to the airport. If it wasn't for the flight delay, I would have missed my flight.
About QEEQ: 8.0 /10
Would prefer it if I can see the year of the car.
Full Size | Toyota Camry or similar

Relevant Reviews on EZU AUCKLAND AIRPORT

Harlan Law

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Reviewed: Tue, Apr 9, 2019
About EZU: 10.0 /10
The service was patient and attentive. A quick phone call got us picked up and dropped off at the hotel efficiently. The car pickup was very fast.
About QEEQ: 10.0 /10

N.Gurung

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Medium SUV | Kia Sportage or similar
Reviewed: Mon, Jun 22, 2020
“Great car, great trip”
About EZU: 8.0 /10
Was wondering to get kia sportage but got toyota Rav 4, but that's okay it treated us well
About QEEQ: 7.0 /10
Quick and Easy

J.Rebecca

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Economy | Toyota Yaris or similar
Reviewed: Wed, Oct 23, 2019
“Easy were easy.... Ezu was frustrating”
About EZU: 6.3 /10
Waited in pooring rain 20 mins plus
About QEEQ: 10.0 /10
Yes

L.Franchuk

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Economy | Toyota Yaris or similar
Reviewed: Thu, Aug 29, 2019
“Excellent rates on older model car which was in good shape”
About EZU: 9.3 /10
Friendly staff. I forgot an item in the car and they were good enough to deliver it back to me at the airport terminal
About QEEQ: 10.0 /10

H.Hu

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Medium SUV | Toyota RAV4 Guaranteed model
Reviewed: Tue, Jul 16, 2019
“Insurance reimbursement is taking forever, and very little update unless asked.”
About EZU: 8.3 /10
A shallow 3 cm surface paint scratch on the front side panel costs 1183.35 NZD, which is insane, and it took EZU more than 5 weeks to provide the receipt of the repair service. 2000 NZD was charged on my credit card, of which 1183.35 NZD is still charged, and the insurance won't give any update on how the case of reimbursement is processing. Very bad experience. I don't know when I can get my money back.
About QEEQ: 9.0 /10
Brandon was helpful, but little could he do to expedite the insurance reimbursement.

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