The first car they gave me (Nissan Rogue) was in very bad condition, dirty and broken seats, horrible internal cleaning and they had to change it for a smaller SUV

The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.

La atención fue muy buena y cordial. El vehículo no estaba del todo limpio.

La reserva la hice con todos los seguros que me ofrecían, sin embargo en el local de Zezgo me informaron que si tenía un siniestro igualmente iba a tener que pagar por lo daños y posteriormente reclamar a Esyrentcars o la compañía de seguros contratada por la devolución de lo abonado. Esta condición no me pareció cómoda para mí, más allá que no tuve siniestro. Estimo que la próxima vez contrataré los seguros en el mismo local al retirar el vehículo.

They don't answer their phone and didn't have a shuttle for me when I had already paid for my booking.

Didn't try to fuck me, apart from the extra insurance that cost 112.