Good

I had a very bad experience with Green Motion on pickup. Due to weather in my departure city I arrived early and tried to pick up my car 4 hours early. I was more than willing to add an extra day to my rental at the rate I booked with you. The counter personnel was rude and then told me it would be $200.00 to get a car 4 hours early. I waited the 4 hours and then they charged me more than agreed upon in my rental agreement with easyrentcars.com. You are reimbursing me in the next couple of days. It was a lot of hassle and extra effort. I would prefer not to use Green motion in the future. This is the 4th time I have used easyrentcars in the past 8 months and I do think you are a good company but should stop using Green Motion.

I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

Wait time at the counter was ridiculous. Counter staff was rude. Reserved car was not available so we were given an alternate vehicle which was very dirty on the inside but after waiting so long at the counter we took it anyway. Not impressed with green motion at all.

Like: Great price. Pickup from airport was positive - great shuttle staff.