cheap and best

The car is a bit old

The service attitude of the rental agent, Gigi, was good. Although there was an unpleasant incident, it was resolved satisfactorily. We might choose this company again next time.

I ordered the car as per the picture on the website - which was a relatively new Toyata Rav4. What I got was a 10 year old Nissan Dualis with 164k kms. This is false advertising. I argued with the manager on the day and he wouldnt budge. I laid a compalint the next day on line (chat), as this car was rubbish and too small. I argued with him again for 20 minutes. After 2 hours he agreed to swap another customers 2017 Rav4 with the car I had. I had to drive througfh Queesntown (2 hours) to swap it. Bad experience all round.

We booked what we thought would be a 'Toyota Yaris or similar' but got a Nissan Tiida that had done 195,000km. Not what we were expecting at all.

Worked fine

Stanley was very courteous and friendly and answered our questions thoroughly. It just took a while to work on the admin stuff before going on our way.