Acceptable service with room for improvement.

MML

South Korea

Reviewed: Sun, Oct 20, 2019

About tamra: 5.7 /10

I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.

About QEEQ: 7.0 /10

Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

Economy | Kia Morning or similar

1 days rental

Relevant Reviews on tamra Tamra Rent-A-Car - Jeju Island

P.Leng Hong

South Korea

1 days rental

Economy | Kia Morning or similar

Reviewed: Wed, Nov 13, 2019

“Good”

About tamra: 8.0 /10

Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have. Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.

About QEEQ: 8.0 /10

Thor

South Korea

1 days rental

Economy | Hyundai Avante or similar

Reviewed: Wed, Jun 12, 2019

“Easyrentcars is really user-friendly and the booking process was seamless. We love the promo code!”

About tamra: 9.0 /10

Collecting car process was seamless and straightforward. The rental car was full of scratches that we need to take a video of it as a proof before signing off. When we returned the car, the process was speedy and no major problem.

About QEEQ: 10.0 /10

Love the platform and the promotion given as the price is more competitive compared to other platform.

South Korea

1 days rental

Intermediate | Renault Samsung SM5 Guaranteed model

Reviewed: Fri, Jun 7, 2019

“Overall, I am happy with the car condition but not the customer service's attitude.”

About tamra: 7.3 /10

I tried to get help from TAMRA helpline as I encountered some problem with the car. The person showed his impatience and replied me rudely and he didnt even make effort to help me with my problem.